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Benefit Providers

For information about Pacific’s benefits, you may contact the companies that help manage the plans. If you need further benefits assistance or have questions about enrollment, please contact Human Resources at employee_benefits@pacific.edu.

Benefit Company

Phone Number

Web Address

Kaiser HMO Kaiser Permanente   1.800.464.4000 www.kp.org
Kaiser HMO HD/w HSA  1.800.464.4000 www.kp.org
Kaiser Chiropractic Services through ASH  1.800.678.9133 www.ashcompanies.com
Pacific EPO 1.888.212.1231 www.deltahealthsystems.com
Pacific PPO 1.888.212.1231  www.deltahealthsystems.com
Pacific PPO HD/w HSA 1.888.212.1231 www.deltahealthsystems.com  
HSA-Pacific Plan 1.800.357.6246 www.hsabank.com  
Pacific Plan 24/7 Advice Nurse 1.855.265.72591 www.deltahealthsystems.com  
WellDyne Rx Pharmacy 1.888.479.2000  www.mywdrx.com 
Dameron Ambulatory Care Center-Primary Physician Group 1.209.944.5410  
Anthem Blue Cross HMO Anthem Blue Cross of California  1.800.227.3771  www.anthem.com/ca
Anthem Blue Cross POS Anthem Blue Cross of California  1.800.288.6921 www.anthem.com/ca
Anthem Blue Cross PPO Anthem Blue Cross of California  1.800.759.3030 www.anthem.com/ca
Anthem Blue Cross Pharmacy Express Scripts  1.800.700.2541 www.anthem.com/ca
Anthem Blue Cross Mail Order Pharmacy Express Scripts 1.866.297.1013  www.anthem.com/ca
Anthem Blue Cross Specialty Pharmacy Program CuraScript 1.800.870.6419 www.anthem.com/ca
Chiropractic American Specialty Health Network (ASHN) 1.800.678.9133 www.ashcompanies.com
Vision Plan –Choice Network 1.800.877.7195 www.vsp.com
Delta Dental Plan - PPO Delta Dental  1.800.765.6003  www.deltadentalins.com
DeltaCare USA - DHMO Delta Dental   1.800.422.4234 www.deltadentalins.com
Pay Flex Health and Dependent Day Care-Flexible Spending Accounts 1.800.284.4885 www.healthhub.com
Delta Health Services-Flex Services 1.888.478.7331 www.hrbenefitsdirect.com/delta
Basic Life Insurance Sun Life  1.800.247.6875  Contact HR
Voluntary Life Insurance Sun Life   1.800.247.6875 Contact HR
Voluntary Short-Term Disability Matrix  1.800.980.1006 Contact HR
Long-Term Disability Sun Life   1.800.247.6875 Contact HR
Employee Assistance Plan (EAP) Sun Life-ComPsych   1.877.595.5281 www.guidanceresources.com
Aflac Insurance Policies Aflac   1.510.918.4104 pauline_simpson@us.aflac.com
Long Term Care Long Term Care Partners and Insurance Services 1.877.612.3870 http://debrarauser.ltcfp.com
Pacific’s Group Retirement Annuity (GRA) Plan – 403(b) TIAA-CREF   1.800.842.2776 www.tiaa-cref.org/pacific
Voluntary Group Supplemental Retirement Annuity (GSRA) Plan - 403(b) 1.800.842.2776 www.tiaa-cref.org/pacific
Voluntary Long-Term Care Long Term Care Partners 1-877-612-3870  www.ltcfpusa.com/uop
Emergency Travel Assistance Sun Life-Assist America  1.800.872.1414 (within the U.S.) 1.301.656.4152 (outside the U.S.) www.assistamerica.com
Identity Theft Protection Sun Life-Assist America SecurAssist 1.877.409.9597  www.securassist.com/sunlife